Learning and Awareness Manager

Remote - Must located in the US Eastern or Central time zones, close to Hermitage, Nashville, Detroit, or Raleigh

US Citizen / Green Card Holder

Approximately a 10 Month Contract

Summary

The Learning and Awareness Contractor role is a Manager level position for approximately 10 months beginning in April 2026. This is a hybrid role working across the CoRe KS Practitioner Engagement team, and is responsible for supporting the delivery of internal projects that raise awareness of and educate practitioners about how to leverage CoRe KS products and services, and effectively in support of their client work. Working with colleagues across the globe, key activities include developing, delivering and customizing KS communications and learning content for a variety of internal audiences. Activities include supporting the development and distribution of internal promotional campaign materials, the delivery of events such as live webinars, creation of learning videos, supporting the maintenance of existing learning-related content, and monitoring the impacts of these activities.

This role requires a self-starter who is comfortable working in a fast-paced virtual environment. Required skills include:

• outstanding writing and editing capabilities
• ability to flex writing skills to cover both promotional and learning activities
• learning content development skills
• experience of online event co-ordination and production
• excellent presentation skills
• project management skills
• outstanding interpersonal skills – able to quickly establish rapport, build trust and confidence in a virtual environment
• creative thinking and brainstorming
• resourcefulness and problem solving
• ability to capture and analyze basic metrics
• this role reports to Manager, KS Learning Integration.

Responsibilities

• Support the development of email communications and other promotional assets, including campaign packs, and associated learning materials.
• Update and maintain existing Knowledge Exchange (KX) learning content in a variety of formats to support different audience learning needs. Works with member firm, business and industry stakeholders to support customization of learning and promotional content to meet their specific audience’s needs – audiences across the organization include various levels, businesses, industries, and client accounts.
• Supports the delivery of live, online events such as KX learning webinars, including serving as a speaker, script writing, deck creation, and developing supporting materials
• Collaborates virtually with team members in different time zones to co-develop influential and effective awareness and learning assets.
• Supports the maintenance of the Learning Maturity Model, working with stakeholders to regularly plot geography progress and supports reorganization of existing content for ease of local integration.
• Tracks and reports available metrics to understand effectiveness of awareness and learning initiatives and suggests adjustments to plans and tactics based on data-driven insights.
• Collaborates with offshore colleagues and internal service providers; manages project delivery as required.

Requirements

Years of Experience: Candidate must have at least 2-3 years of relevant experience; experience in an internal learning role in a global professional services organization preferred.

Top non-negotiable qualifications:

• Years of Experience: Candidate must have at least 2-3 years of relevant experience; experience in an internal learning role in a global professional services organization preferred.

• Advanced skills working with Microsoft Office applications; mastery-level skills for MS Power Point Word, and Teams.

• Strong project management skills and experience

• Provision of writing samples required

Technical Skills

• Advanced skills working with Microsoft Office applications; mastery-level skills for MS Power Point Word, and Teams.

• Experience in developing and executing internal communications campaigns for a distributed professional services audience

• eLearning course authoring/updating skills an advantage eg Articulate (preferably Storyline), Brainshark and Captivate preferred

• Training video scriptwriting / authoring skills preferred

• Experience of survey development using Qualtrics preferred

• Experience with electronic knowledge, repository management, intranets/portals, collaborative and social media tools; SharePoint experience a plus.

• Provision of writing samples required

Other Qualifications

• Experienced, self-starter with proven project management experience; ability to manage multiple simultaneous projects and stakeholders and deliver results.

• Exceptional presentation and verbal communication skills.

• Strong project management skills and experience

• Highly responsive with demonstrated ability to take initiative and interact with all levels of management.

• Collaborative, team player.

• High comfort level working with colleagues across various global time zones, and collaborating in a virtual, global environment.

• Ability to deal with ambiguity and adapt to change.

Education/Certification Requirements

• Bachelor’s degree required; relevant areas of study may include corporate learning, education, Business, Communications, Marketing, or related fields.

Clearance Requirements

• None